ChatGPT Wallet lets AI agents shop for you

OpenAI has introduced a Wallet feature in ChatGPT that allows AI agents to shop and check out on users' behalf. The move marks a shift in how AI assistants are being designed: from tools that recommend products to systems that complete transactions.

The rollout is limited for now, starting with U.S. Pro subscribers, which suggests the company is testing the feature before a wider launch. For anyone working in e-commerce, payments, or product design, this raises practical questions about trust, authorization, and how purchases are verified when software acts on a person's behalf.

Agentic commerce could change how customers discover and buy products, and it may create new roles around integration, security, and customer experience. Teams that start thinking about these workflows early will be better prepared as the technology matures.